FAQ's

Print Media

PROFESSIONAL LUSTER FINISH PAPER

High quality prints on paper that will stand the test of time.  Professional luster finish paper provides excellent quality for a valued cost.

PREMIUM SEMIGLOSS CANVAS

Premium canvas prints provide a more textured finish to the final result. Vladimir uses high quality premium semigloss canvas and prints images using an environmentally safe process. Canvas prints look great with or without frames and will last for generations.

METALLIC FINISH LUSTER PAPER

Metallic finish luster paper adds a completely unique dimension to photographic output. Vladimir’s images on this medium have amazing depth, vibrant colour and great flesh tones. Prints appear to be three dimensional with an ultra-bright background. Metallic finish provides an extreme sharpness, brightness and colour saturation that is unique and represent totally different way of displaying the art of photography.

ALUMINUM

For a stunning piece of artwork you’ve never seen before, Vladimir’s photos on aluminum have brilliant sheen that traditional paper or canvas prints are unable to provide. The metal flashes through, creating a distinct look that is eye catching from any angle. Aluminum prints are very rigid, and look very well with or without framing.

FAQ

LIMITED EDITION PHOTOGRAPHS

Limited Edition Photographs are only available in a limited quantity that we set when we first release a photograph. Limited Edition Prints are signed and numbered on the front making them collectible pieces of art. Because of the finite number of prints made by Vladimir , the images are priced higher than regular photographs. After the predetermined number is reached no more prints will be made of that image. Limited Edition Photographs have a white border within the size listed. This space is used to sign, title, and number the photographs.

THE ACTUAL IMAGE SIZE

Photographs are printed full bleed, which means the image goes edge to edge without a white border. Limited Edition Photographs have a white border within the size listed. This space is used to sign, title, and number the photographs. Borders are typically a minimum of 1/2 inch on each edge, slightly larger on the bottom. If you’d like to know the exact dimensions of an image just let me know and we will be happy to provide you with the specifics.

FRAMING

By default all photographs are sold as prints only. However, if you are interested in photographs with frames please let us know. We will do our best to accommodate your request.

SPECIAL SIZING / ORDERS

Special sizes for most of the images are available. Please let us know what you are looking for.

PLACING AN ORDER

In addition to ordering through our website you can simply email or phone us to order the photograph that you’re interested in along with the size of print you’d like. Your print will be made and shipped to you once your payment has been received.

CURRENCY AND PAYMENT METHODS

All prices are in USD.

We accept payment for online orders  via PayPal and there is no account required. When you have items in your shopping cart and you’re ready to pay click Continue to PayPal. Here you can log in using your existing account or pay with PayPal without a PayPal account. Enter your existing PayPal log in information and you’ll be taken to a page with your name, payment information, and amount due. Then just follow the on screen instructions.

TAX

Charging the tax is required depending on the destination of the shipment. All items shipped to locations within Canada are subject to GST/HST as dictated by each province. Tax is calculated on the invoice total including shipping and will be added to your total in PayPal.

Items sent to addresses outside of Canada are not subject to Canadian GST/HST, but you will be responsible for local taxes, duty, and custom charges.

Shipping

WHEN WILL THE ORDER BE SHIPPED ?

All photographs are made to order. Prints will be shipped to you within 5 – 10 business days from the date of the payment.

PACKAGING

Photographs are shipped in a plastic sleeve (to keep dry) within a sturdy package to protect them on their journey. Multiple photographs typically ship together in the same sleeve unless you request separate packaging .

DIFFERENT SHIPPING AND BILLING ADDRESS

Yes.  Simply check the Ship to a Different Address box on the checkout page and fill in all the details.

SHIPPING OPTIONS

by Purolator or FedEx
Use your account with any of the major shipping company

TAXES AND DUTIES

If you are outside of Canada you will be responsible for customs, duty, and taxes.

PHOTOGRAPH ARRIVED DAMAGED

If the print arrives in less than perfect condition, then tell us about it within 30 days of receiving your package and we will either send you a new shipment or give you a full refund.

SHIPMENT NOT RECEIVED

Canada Post considers a packages lost if it has not arrived within 60 days of shipping (for orders sent regular mail) or if the guaranteed delivery date has passed (for orders sent Priority, Xpresspost, or Expedited Parcel), at which time we will gladly ship you a replacement.

Return Policy

If you are at all unhappy with the items you’ve purchased please let us know within 30 days of receiving your package and we will either exchange your pieces or give you a full refund (minus shipping cost). We can only process returns and refunds for items purchased from www.vladimirkostka.com

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